CUSTOMER SERVICE EXECUTIVE

Hiring a Customer service executive for Dubai.

Key Responsibilities:

• Responding promptly to customer inquiries.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Communicating with customers through various channels.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Acknowledging and resolving customer complaints.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.

Key Requirements:

• Bachelor’s degree.
• Four years of professional experience in a customer service environment.
• Perfect written and oral language skills.
• Excellent communication capabilities, with a good level of empathy and effective listening.